Email Etiquette: Workplace Email Etiquette
Business Policies on E-mail Use
Advice Seeker: Dear April,
I am a manager at a small business and we do a lot of our communication with each other and with our client's over e-mail. Several of my employees are on their e-mail all day, writing non-business related e-mail to friends and family members. Also, a few of my employees send forwards to the entire company, some of which I consider rather inappropriate. Should companies have policies regarding employee e-mail use?
Sincerely,
E-mailing Employees
April Masini's advice:
Dear E-mailing Employees,
As far as business policies go, there MUST be clear cut e-mail policies clearly communicated to everyone to avoid any problems. Many businesses don't have e-mail policies because e-mail is still considered new to many. But it's here to stay, and making rules now, is a great way to insure clear communication without problem.
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