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Business Etiquette Rules And Tips For The 2019 Workplace

Business Etiquette Rules And Tips For The 2019 Workplace

By Contributing Advice Expert View more articles

Business Etiquette Rules and Tips For the 2019 Workplace

Business etiquette is among the most crucial aspects of strong professional relationships. It fosters communications and helps to make the working environment healthy and comfortable for the success of workers and the entire organization. Whichever field you are in, how you behave gives a lot of information about your professionalism. A tiny misstep can have unbelievable effect on your career growth. Being conscious of professional etiquette when conducting business is, therefore, very important for any ambitious person.

The following business etiquette tips will help you to present yourself properly in a business setting and allow you to be productive for your benefit and that of the organization you work in.

Introduce yourself using your full name

Not many people are good at keeping to memory names of people they’ve just met. According to a Daily Mail article, there are many reasons (some are scientific) why many people find it difficult to remember a person’s name. Naturally, odds are against you if you want to be remembered. The 'Essentials of Business Etiquette' by Barbara Pachter suggests a possible solution - that is introducing yourself using your full name.

Don’t forget to introduce others

Introduce a new co-worker to visitors and other co-workers. It makes them feel recognized and comfortable around the office. Who wouldn’t want to have a friendly person at work?

Stand or lean forward slightly when being introduced

The idea is to establish your presence. If you remain in the state you were, there are high chances that others will ignore you. Being noticed for the right reasons is a good thing in the corporate sphere. If you cannot stand for some reason, make sure you lean forward slightly and then face the person or people to whom you are being introduced.

Give firm handshakes with direct eye contact


Always extend your hand when greeting someone after you determine that it is appropriate. An attractive outlook, firm handshake, and confident direct eye contact leave a powerful impression. A pleasant handshake and direct eye contact can create a lasting physical connection as it is often associated with positive character traits.

Wait for your turn when conversing

Interrupting someone abruptly during a conversation or meeting can make you unlikeable and unprofessional. While it can be tempting to immediately blurt out a great idea immediately it hits your mind, doing so may insinuate that you think what you have to say is more important than what the other person was saying. Be diplomatic – a good listener who waits for their turn to express themselves.

Limit your thank you to one or two times only

Showing appreciation and gratitude is great etiquette. However, saying it repetitively within a conversation may erode the value of a thank you and can even portray you as needy and helpless. Just once or twice is enough to show the other person you value their availability and participation.

Keep personal items and food off your working desk or meeting table

The presence of items not used for work on the table reduces your attention and that of others on the matter at hand. However inseparable you and your phone are, just keep it away. Personal items such as wallets, purses, bags and so on should be stowed for more productivity.

Eating food at your working table isn’t likable in most cases. It makes others lose concentration in what they are doing and the odor may make some uncomfortable. It is advisable to always take your meals in the break room. Even having coffee frequently on your desk is does not give a good gesture in a business setting.

Electronic Etiquette

Electronic communication channels such as email, phone calls, faxes, and conference calls are the order of the day in business. A number of rules are inherent to professional electronic communications. These include:

  • Only send emails when needed, not just because the recipient can be reached

  • Professional correspondence should not include emoticons such as smiley faces

  • Faxes should include the date, number of pages included, and your contact information

  • For conference calls, introduce all participants at the start of the call and don’t put a participant on speakerphone without permission.

It is important to note that there are some etiquette rules that are specific to certain industries. In healthcare, for instance, first impressions and politeness during communications largely determine the satisfaction levels of patients. The best performing medical stocks are of healthcare companies whose staff members offer impeccable customer service. Following good business etiquette especially where customer service is involved is of critical value to a company.

Business etiquette is the backbone of a seamless, secure, comfortable, and productive business environment. It enhances efficient communication and everyone should take keen recognition of its vital value to business success.